Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen

Prolongacion 5Ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
^

Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen

 Internet

Wi-Fi in rooms

Paid Wi-Fi in public areas

 Parking

Paid parking

 24-Hour

24-hour reception

 Check-in/Check-out

Express check-in/-out

 Swimming Pool

Outdoor swimming pool

 Private beach

Beach access

 Fitness/Gym

Fitness center

 Sports activities

Diving center

Tennis court

Archery

Scuba diving

Wind surfing

Water skiing

Sailing

Billiards/Pool tables

Darts

Bocce

Table tennis

Overview

Grand Riviera Princess All Suites & Spa Resort is situated next to stunning white beaches and features a heated swimming pool, a rooftop terrace and a nightclub. Featuring Italian architecture, the hotel is welcoming guests since 2007.

The good location close to a bus stop provides a quick access to 28 de Julio Square, Church of Guadalupe and 5th Avenue. Nestled in the entertainment district and 7 km from the city center.

Grand Riviera Princess All Suites & Spa Resort lies within 45 minutes’ drive to Cancun International airport.

Rooms

All 672 spacious rooms at Grand Riviera Princess All Suites & Spa Resort feature flat-screen TV, climate control, free Wi-Fi, a private balcony and a laptop safe. Bathrooms are fitted with a Jacuzzi, a shower and bathrobes.

Eat & Drink

In the morning a cold buffet breakfast is served at the breakfast area. The traditional restaurant provides special meals. Guests can try champagnes, soft drinks and tea served in the coffee bar.

Services

There are car rental services on site.

Relax

A play area, a mini club and child care service are provided for guests with children. On-site activities feature lawn tennis, water skiing and scuba diving.

Internet

Wireless internet is available in public areas for additional charge

Guest Parking

Free private parking is possible on site.

Number of rooms:   672.

This field is required.
Email not defined
 Open
WRITE A QUICK REVIEW
Very Bad Excellent
1 2 3 4 5 6 7 8 9 10
Rate this hotel
YOUR IMPRESSION OF THE HOTEL

General information

Pros

Cons

YOUR DETAILS
First Name
Email
Cancel
To get your review moderated and published, please read our Terms and Conditions.

Facilities

General

  • Paid Wi-Fi in public areas
  • Paid parking
  • 24-hour check-in
  • 24-hour reception
  • Non-smoking rooms
  • 24-hour security
  • Safe deposit box
  • Smoke detectors
  • Multilingual staff
  • No pets allowed
  • Sundry/Convenience store
  • Currency exchange
  • ATM/Cash machine
  • Beauty salon
  • Luggage storage
  • Elevator
  • Rooms/Facilities for disabled

Sports & Fitness

  • Banana boat
  • Water skiing
  • Scuba diving
  • Wind surfing
  • Sailing
  • Motor board
  • Archery
  • Tennis court
  • Bocce
  • Diving center
  • Billiards/Pool tables
  • Darts
  • Aerobics
  • Fitness center
  • Table tennis
  • Football
  • Basketball
  • Volleyball
  • Tennis

Services

  • City shuttle service
  • Room service
  • Bell staff/Porter
  • Car rental
  • Dry cleaning
  • Self-service laundry
  • Wedding services
  • Doctor on call
  • Shops/Commercial services
  • Tours/Ticket assistance
  • Wake up service

Dining facilities

  • In-room breakfast
  • All inclusive
  • Restaurant with air conditioning
  • A la carte restaurant
  • Swim-up bar
  • Snack bar
  • Cafe
  • Coffee/Tea in lobby

Meeting facilities

  • Business center
  • Conference room
  • Meeting/Banquet facilities
  • Projector
  • Fax/Photocopying

Children's facilities

  • Babysitting/Child services
  • Children's play area
  • Children's pool
  • Game room
  • Kids club

Leisure facilities

  • Outdoor swimming pool
  • Beach club
  • Beach access
  • Beach umbrellas
  • Beach towels
  • Live entertainment
  • Health club
  • Spa & wellness center
  • Turkish bath
  • Steam bath
  • Jacuzzi
  • Garden area
  • Theater
  • Reflex massage

Room view

  • Garden view
  • Pool view
  • Lagoon view

Room facilities

  • Wi-Fi in rooms
  • Individual air conditioning
  • VIP room facilities
  • Mini-Bar
  • Tea and coffee facilities
  • Turndown service
  • Connecting rooms
  • Living room
  • Dining room
  • Sitting area
  • Rooftop terrace
  • Balcony
  • Wardrobe
  • Ironing facilities
  • Mirror
  • Fan/Extractor

Bathroom

  • Bathtub
  • Steam shower
  • Outdoor shower
  • Room toiletries
  • Hair dryer
  • Lighted makeup mirror

Media

  • Flat-screen TV
  • Cable/Satellite television
  • Direct dial telephone
  • International calls
  • Radio
  • AM/FM alarm clock

Policies

Check-In

  • from  3 pm

Check-Out

  • until  12 pm

Children and extra beds

  • All children may stay at the price of 25 % of the room stay per person per night in an extra bed. 
  • There are no extra beds provided in a room. 

How to reach hotel

hotel Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen Playa del Carmen location
Show big map »

Hotel Address:

Prolongacion 5Ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710

Get directions
City Center
  • Playa del Carmen
    4.4 mi
Airports
Hotel information
  • Check-In:
    from  3 pm
  • Check-Out:
    until  12 pm
  • Number of rooms:
    672

Hotel Awards

MexicanHOTEL AWARDSRecommendedPlaya del CarmenGrand Riviera Princess All Suites & Spa Resort

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Grand Riviera Princess All Suites & Spa Resort Junior Suite Deluxe
Junior Suite Deluxe
Bed type: Double Bed or 1 Super-King Size bed and 1 Sofa bed or Twin beds
Size: 595 sq. feet
Check Prices
  • Air conditioning
  • Private bathroom
— Less information+ More information

Junior Suite Deluxe with sofa and full bathroom with jacuzzi.

Room facilities
    Grand Riviera Princess All Suites & Spa Resort Junior Suite Deluxe Swimout
    Junior Suite Deluxe Swimout
    Bed type: Double Bed or 1 Super-King Size bed and 1 Sofa bed or Twin beds
    Size: 595 sq. feet
    Check Prices
    • Air conditioning
    • Private bathroom
    — Less information+ More information

    Junior Suite Deluxe Swimout with direct pool access, minimum age 13 years.

    Room facilities
      Grand Riviera Princess All Suites & Spa Resort Junior Suite
      Junior Suite
      Bed type: Double Bed
      Size: 510 sq. feet
      Check Prices
      • Air conditioning
      • Private bathroom
      — Less information+ More information

      Spacious Junior Suite with sofa.

      Room facilities
        Grand Riviera Princess All Suites & Spa Resort Laguna Villa Suite
        Laguna Villa Suite
        Bed type: Double Bed or 1 Super-King Size bed and 1 Sofa bed or Quad
        Size: 700 sq. feet
        Check Prices
        • Air conditioning
        • Shower
        — Less information+ More information

        Luxury Laguna Villa Suite with jacuzzi.

        Room facilities
          Grand Riviera Princess All Suites & Spa Resort Platinum Suite
          Platinum Suite
          Bed type: Double Bed or 1 Super-King Size bed and 1 Sofa bed or 2 Single beds
          Size: 660 sq. feet
          Check Prices
          • Air conditioning
          • Private bathroom
          — Less information+ More information

          Platinum Suite with bathroom with Jacuzzi, vanity mirror and hair dryer as well as terrace with Jacuzzi.

          Room facilities
            Grand Riviera Princess All Suites & Spa Resort Family Club Deluxe Junior Room
            Family Club Deluxe Junior Room
            Bed type: Twin beds or Double Bed
            Size: 595 sq. feet
            Check Prices
            • Air conditioning
            • Private bathroom
            — Less information+ More information

            Family Club Deluxe Junior Room offers 1 king size bed and 3 single bunk beds or 2 double beds and a sofa bed as well as bathroom with Jacuzzi.

            Room facilities
              Grand Riviera Princess All Suites & Spa Resort Family Club Deluxe Junior Swimout
              Family Club Deluxe Junior Swimout
              Bed type: Twin beds or Double Bed
              Size: 595 sq. feet
              Check Prices
              • Air conditioning
              • Private bathroom
              — Less information+ More information

              Family Club Deluxe Junior Swimout with direct access to the pool.

              Room facilities
                Grand Riviera Princess All Suites & Spa Resort Master Suite
                Master Suite
                Check Prices
                — Less information+ More information

                Master Suite offers Bedrooms with king size bed, Living and Dining Room. Bathroom with Jacuzzi, vanity mirror and hair dryer. Jacuzzi in Terrace, loungers, table for 6 pers.

                How to reach hotel

                hotel Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen Playa del Carmen location
                Show big map »

                Hotel Address:

                Prolongacion 5Ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710

                Get directions
                City Center
                • Playa del Carmen
                  4.4 mi
                Airports
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Number of rooms:
                  672

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedPlaya del CarmenGrand Riviera Princess All Suites & Spa Resort

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge

                Grand Riviera Princess All Suites & Spa Resort Location

                Legend
                • Current hotel
                • Hotels nearby
                • Other hotels
                • Airports
                • Underground stations
                • Train stations
                • Parks
                • Tourist attractions
                • Museums
                • Convention centers
                • Stadiums
                • Food and meals
                • General

                Hover above the icons to see hotel photo and details.

                Click the hotel to go to the main hotel page.

                Route Planner
                Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

                What's nearby

                Popular areas

                Places of interest

                • Church of Guadalupe - 2.7 mi

                Local Attractions

                • Cenote Chaak Tun - 2.7 mi
                  Av. Juarez, Playa del Carmen
                • Cavernas Chaaktun - 2.7 mi
                  Playa del CarmenMexico
                • Temazcal Natura - 3.3 mi
                  Monte de los Cibeles, Playa del Carmen
                • Whale Shark Tour - 2.7 mi
                  Playa Del Carmen-Isla Mujeres -Holbox
                • Sian ka'an Jeep Tour Expedition - 3.3 mi
                  Monte de los Cibeles, Playa del Carmen
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Number of rooms:
                  672

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedPlaya del CarmenGrand Riviera Princess All Suites & Spa Resort

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge

                Hotels nearby
                Cities nearby

                Grand Riviera Princess All Suites & Spa Resort Reviews

                Guest reviews are submitted by our customers after their stay at Grand Riviera Princess All Suites & Spa Resort

                Average guest rating

                8.4out of 10
                Exceptional
                Based on 83 reviews

                Rating by category:

                Location
                9.3
                Rooms
                10.0
                Service
                10.0
                Value
                8.0
                Dining
                10.0

                Individual guest reviews

                • Group of friends
                  8.8

                  This hotel is a great hotel.... The size of a small village. The restaure la vachiera is amazing and thaats the only one that I have done... So I guess that the others are quite good. The only problem is the taxi to move from the hotel, they are puting the price up since they are not allow to come at the entrance of the hotel... So you will pay 20% more than normal rate without any negociations possible ! I loved the place

                • Couple
                  9.2

                  the facility and staff were great.

                  it is not as close to town as one would like. the hotel shuttle to and from downtown is very complicated. Signing up for dinner or activities is an activity in itself. The photos of the Platimun Room shows a hot tub on the balcony - there was no hot tub on the balcony. It is far too difficult to make dinner reservations where you want - this should be planned in advance (way in advance).

                • Couple
                  8.8

                  The hotel offer totally everything its huge lots of space lot of bars great food best choice....rooms huge balcony big....beach very nice sea clean....its great choice to get spoil:))and just to relax.Make sure you take trip to Playa de Carmen city.....offer great shoping. And if you crazy enough take a car and go to Calakmul, its very long way for sure but totally the best biggest no people around you can climb totaly up on pyramide and you will see top of the world:)

                  Huge hotel resort like this should offer hotel transfer to airport...but you have to pay taxi.....

                • Older travelers
                  10.0

                  A totally relaxing holiday Staff really friendly and could not do enough for you

                  Would have liked an air conditiioned lounge to sit in at night

                • Family with children
                  7.0

                  It' s the good hotel, but the beach it's not beautiful.

                • Single
                  8.2

                  Very beatiful hotel, great food, very friendly staff.

                  A bit far from the city center. Taxis to and from quinta avenida are a bit expensive.

                • Couple
                  7.8

                  The room is beautiful, as are the grounds, pools, and restaurants. We loved to meal options each night, though the food was not fabulous.

                  The food was not great and the drinks were very watered down and low quality.

                • Couple
                  8.2

                  the room was nice and clean. the concierge was very helpful. also, the food was very varied.

                  the first one is that u have to pay 20$ to get a wifi access. the second is that there is not even a hot-tub/sauna for free use. you have to pay for the spa.

                • Family with children
                  7.4

                  Food was good and facility is constructed in a nice way

                  It was too expensive hotel is built on a big area so walking between areas takes a long time rooms have a "damp"smell

                • Couple
                  5.0

                  Nothing really. We wanted to try a all-inclusive for a few days. Hopefully it was only two days and for sure we'll now avoid such resort hotels in the future.

                  Check in / out are just horrible. You really feel like livestock from arrival till departure. Consider this hotel as a jail for which you have to pay. It is far from everything / site to visit and it is hardly feasible to get out of this resort for an excursion (and pricy). Hopefully we were in car and we helped a few people met on site to escape this prison for a few hours. Be sure everything is checked when going out/in the hotel using your own car. I felt we had to pass the custom each time you are using your car. Restaurants are all inside and air conditionned (nothing outdoor). In addition while restaurants are not fully booked (around 30% of capacity during our stay), the hotel staff will refuse your booking unless you pay to register. Room smelt mould and again, we are far from a 5-star hotel services and comfort. All in all, people sho'd seriously consider the purpose of their trip before booking this hotel. If you objective is a 12h per day drink in the hotel pool, then why not (but cocktails are so so) if you want to discover the area then you should avoid it at all cost. You ll have better services, comfort and value for money by booking traditionnal hotel and having the restaurant separately.

                How to reach hotel

                hotel Grand Riviera Princess All Suites & Spa Resort - Playa del Carmen Playa del Carmen location
                Show big map »

                Hotel Address:

                Prolongacion 5Ta Avenida Mza 20 Lote 006, Playa del Carmen, Mexico, 77710

                Get directions
                City Center
                • Playa del Carmen
                  4.4 mi
                Airports
                Hotel information
                • Check-In:
                  from  3 pm
                • Check-Out:
                  until  12 pm
                • Number of rooms:
                  672

                Hotel Awards

                MexicanHOTEL AWARDSRecommendedPlaya del CarmenGrand Riviera Princess All Suites & Spa Resort

                According to guest reviews, the hotel has been rated as
                Best Spa Hotels in Mexico

                Use Badge